Bookminders is pleased to announce that we have been named a 2022 Best of King of Prussia honoree in the Bookkeeping Service category by the King of Prussia Award Program.

Adapted from the 2022 Best of King of Prussia Award program press release:

Each year, the King of Prussia Award Program identifies “companies that have achieved exceptional marketing success in their local community and business category”. Best of King of Prussia honorees “enhance the positive image of small business through service to their customers and community. These exceptional companies help make the King of Prussia area a great place to live, work and play.”

Read the full press release here.

Bookminders Philadelphia, currently led by Lisa Wentz, Director of Operations for Philadelphia and South Jersey, opened in 2006. Thank you to Lisa and our entire Bookminders Philadelphia team for continually providing excellent service to our clients. Well done!

Bookminders CEO Jessica Minkus and Director of Business Development Pamela Falkner Hartigan joined Studio 512 Co-Host Rosie Newberry to discuss why nonprofit organizations choose to partner with Bookminders.

Visit Studio 512’s website or review the segment highlights:

Jessica spoke to some of the challenges nonprofits face such as the limited funds for operations personnel and general administration: “Even if organizations can get this type of funding, it’s typically not enough to afford an experienced, nonprofit accountant. There could be a lot of turnover in the position.” Jessica explained that this turnover and the need to wear multiple hats results in many staff being in the accounting system which can result in inconsistent and inaccurate financials.

Pam described another challenge in the sector, fiscal visibility: “[Nonprofits must] report back to funders how the money is being used. The effort required to track multiple funding sources is a large ask. The funders really want to know how the money is being spent, especially when there are restrictions around that. In addition, [nonprofits] must report back to their board and their program managers.”

Rosie asked what makes Bookminders so attractive to nonprofits. Jessica explained that Bookminders’ accountants typically have 10-15 years of experience prior to joining the company. Further, “the quality of our staff is just something that nonprofits can’t afford for full-time or even part-time. In addition, we train a second person on the account so there’s that redundancy.”

Pam noted that Bookminders staff “build in another layer to the internal controls and the separation of duties” which the limited staff, typical of many nonprofits, can lack.

Jessica reviewed how Bookminders helps nonprofits meet the various tracking requirements: “In real time, we are tracking all of their programs, administrative, and fundraising financial activities. At the same time, we are also tracking their use of with and without donor restricted funds.”

Pam explained why accountants are eager to refer their nonprofit clients to Bookminders: “It’s definitely the quality of service! It doesn’t matter which staff is assigned to the account, the quality of service is going to be the same [because we are] accurate, consistent, and organized.” Pam further explains that the year-end package sent to the auditor “makes the audit start process so much easier and their time more productive.”

The segment concluded with Jessica describing the company’s nonprofit experience: “Bookminders has been working with nonprofits for over 30 years, half of our clients are nonprofit clients. About 25% of our referrals come from existing and previous clients. When executive directors or board treasurers move from one organization to another, they often bring us in [at the new org].”

September 26, 2022: Pittsburgh, Pennsylvania – Bookminders has been awarded a Top Workplaces 2022 honor by Pittsburgh Post-Gazette’s Top Workplaces. The company ranked 2^nd overall out of 70 organizations honored in the small company category. Additionally, CEO Jessica Minkus was presented with the Leadership Award as the top executive in the division. Recognition for these awards is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The anonymous survey uniquely measures several culture drivers that are critical to organizational success including alignment, execution, and engagement.

Bookminders’ performance resulted in the award of every culture badge available through this assessment. The company further achieved a rank of Top 5% for all badges indicating employees have the highest regard for the company’s leaders, direction, work-life balance, and management support.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

Tim Grant, Pittsburgh Post-Gazette business writer presented this year’s Top Leaders awards stating “these leaders possess key leadership qualities valued by their employees such as effective communication, goal setting, and strategic planning. They also focus on relationship building and are an inspiration to everyone around them.”

Celebrated by employees for enlarging the company’s flexible work environment and employee-centric culture, Jessica was praised for her approachability, mentorship, and prioritization of employee well-being and success. “Jessica has an innate ability to maximize a person’s potential,” said Rhonda Stariha, Senior Accountant. Office Manager, Jenna Kelly identified how Jessica’s mentorship and leadership style has amplified the supportive attitude throughout the company, “every single person is here to help each other, because of Jessica….it has sprinkled down into everyone else.” “She’s just fun to work for,” exclaims Jeanine Finn, Senior Accountant. 

“Bookminders is proud to have offered a remote-first work environment since 1991,” states Bookminders CEO, Jessica Minkus. “Our work culture is one where the employee experience and their need for flexibility is at the forefront of decision making and one of our top priorities. Staff appreciate the structured autonomy which supports their delivery of timely and accurate outsourced accounting services to our clients. Work-life balance is and will always be the rule here, not the exception!”

Check out the Post-Gazette’s interactive Top Workplace guide.

Bookminders’ Chief Executive Officer Jessica Minkus sat down with NBC-KXAN Studio 512’s Rosie Newberry to discuss how and why our company has built an employee-centered remote-first team.

Visit Studio 512’s website or review the segment highlights:

Jessica recounted how the company was founded on a culture of remote-work and flexibility in 1991 and has continued to remain centered around these principles: “Putting the employee and their need for flexibility first is still the top priority today. We provide a supportive, non-competitive environment where we all are dedicated to each other’s success and providing an excellent product.”

Rosie and Jessica discussed how prioritizing flexibility and remote work provide support without micromanagement: “Our staff primarily work from their private home-office. Outside of the dedicated weekly client meetings with their clients, when they work is up to them,” says Minkus. “Our employees are professionals, they know the deadline they need to meet and the quality expectations. They don’t need permission to do whatever else they need or want to do throughout the day. “

“One of the features that makes remote-first possible is our secure, cloud-based environment…We’ve been perfecting this for decades and will continue to refine it to make the platform as efficient and accessible as possible.”

Referencing the results of Bookminders’ most recent blind, biannual employee survey, Jessica reports, “100% of our employees reported feeling supported and listened to by management with the vast majority citing flexibility as the top benefit of Bookminders. Our team knows they have the autonomy to schedule their work around their life, not the other way around.”

When asked to further describe Bookminders staff, Jessica reviewed the general background of employees and their motivation for joining the team: “All of our staff have a degree in accounting or finance and a minimum of 5 years’ experience, but the majority have about 10-15 years…Our primarily female workforce has worked in public accounting – they’ve been CFOs, controllers, or accounting managers. In addition to accounting expertise, they have great customer service skills and the confidence to be a trusted resource for our clients.”

“They come to us because they value work-life balance, they need optimal flexibility but want to be professionally engaged and challenged. Here, they can grow and develop even though they choose to work part-time. We’re also extremely supportive of life changes. It’s really easy for staff to throttle work up or down. 100% of our employees report that they are satisfied with their job, which leads to fantastic employee retention. Right now, half of our staff have been with us for 5 years or more and 25% over 10, and we even have a handful that have been here for more than 20 years.”

In March of this year, Energage surveyed our staff as part of their Top Workplaces program evaluation. This survey asked staff to rate the company and their role across a variety of cultural dimensions. While we’ll have to wait until the autumn awards ceremony to learn if Bookminders has been named a Top Workplaces honoree – we already have some amazing news from Energage. Our employees’ feedback has resulted in the award of every Culture Badge earned through the Top Workplaces survey!

Each badge is achieved after a company scores in the top 25% of organizations in their benchmark that have been surveyed in the past 12 months. In addition to receiving all 12 badges in the first year Bookminders participated in the Top Workplaces evaluation, we have received the additional distinction of placing in the top 5% for all badges. Our management team is thankful that the supportive, transparent, and positive work environment we strive to maintain is authentically experienced by our staff! As Bookminders continue to grow, flexibility, work-life balance, and supported autonomy will continue to be the center of our remote-first culture.

Discover what our employees had to say about each cultural dimension considered in awarding these badges.

Bookminders’ Culture Badges: Achieved with 2022 Top Workplaces Survey:

• Work Life Balance
  • Employees have the flexibility they need to balance their work and personal life.
• Employee Appreciation
  • Employees feel genuinely appreciated at Bookminders.
• Supportive Managers
  • Employees feel the managers at Bookminders care about their concerns and help them learn, grow, and succeed.
• Meaningful Work
  • Employees’ jobs make them feel like they are part of something meaningful.
• Clued-In Employees
  • Employees feel well-informed about important decisions at Bookminders.
• Trusted Leader
  • Employees have confidence in the leader of Bookminders.
• Leaders In-The-Know
  • Employees believe senior managers know what is really happening at Bookminders.
• Strong Values
  • Employees believe that Bookminders operates by strong values.
• Open Minded
  • Employees believe Bookminders encourages different points of view.
• Company Direction
  • Employees believe Bookminders is going in the right direction.
• Innovation
  • Employees believe new ideas are encouraged at Bookminders.
• Cross-Team Cooperation
  • Employees believe there is good inter-departmental cooperation at Bookminders.